#1 – Cybersecurity
One of the most important uses of AI is for cybersecurity, most of which is identifying actual threats and eliminating them before they can cause any problems for a business. There are a lot of potential threats out there and today, IT professionals are using AI to avoid spending time on situations that turn out to be non-issues. AI can be used to detect intrusions, identify vulnerabilities in software, and find malicious code that has already been installed on the system.
#2 – Customer Service
AI’s most noteworthy application has been the incorporation into customer relations. Chatbots and other technologies that are fueled by machine learning can provide a lot of value for most organizations that simply cannot afford to employ a complete product or service support team. Users may not even realize that they are engaging with an AI as many newer solutions learn rapidly to provide customers with a fast, reliable interface in which to get support.
#3 – Operational Efficiency
For some time, automation has been the name of the game when businesses attempt to streamline operations. Today, AI is beginning to provide a more diverse set of companies the opportunity to leverage more sophisticated tools. Since AI is constantly evolving and developing, more and more businesses are able to build tools around AI/machine learning than ever before. AI allows businesses to automate more of the mundane and repetitive tasks that have hindered productivity and progress, reducing costs, and providing a substantive boost in efficiency.
There may not be AI beings peppered among us yet, but AI is making a big push to be the most important emerging technology of the 21st century. If you would like to learn more about getting the results your business wants from its relationship with technology, return to our blog or give us a call at (469) 272-0777 today.